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Business Process Automation

psiXchange is a powerful yet flexible business automation tool that can be implemented to optimise any business process. Our software is currently in use by some of the world’s leading companies to automate, for example, the distribution of over 10,000 critical files each month. Read more to explore how businesses are saving as much as 90% on their operational costs with psiXchange.

Dynamic Data Hub

psiXchange is the tool that makes data work. It connects data, not systems, and - based on stable data relations - validates and integrates it to deliver actionable data. The process provides a complete audit trail, for maximum compliance in regulated environments.

Examples of data that can be managed include any document types such as a MedWatch form, data from your database e.g. recipients and other third-party systems.

Step 1:
psiXchange works with existing data from multiple sources.

Step 2:
Stable data relations are established and data is cross-validated.

Step 3:
Make your data work and automate entire processes.

Step 4:
Automate collection of responses and trigger follow-up.

Step 5:
Continuously monitor the compliance with your business processes.

Dynamic use of data

Where many start today

Today, people with specific knowledge or training pull together the necessary data from different sources and make decisions based on their knowledge and the available data. This is often a completely manual process which depends on the individuals involved, and it is not always clear why certain decisions were taken. Consistency and traceability of the process are far from perfect.

The first step

Firstly, the knowledge of the data relations is transferred to psiXchange to drive the automation of the process.

Automation and control

psiXchange connects to multiple data sets and utilises the documented relations. As a highly flexible tool, establishing the data relations with the appropriate domain knowledge allows psiXchange to offer a solution for a variety of data management challenges across disciplines, such as the delivery of SUSARs or other documents relevant to the pharmaceutical industry. psiXchange also provides complete audit-trailing combined with monitoring and alert mechanisms to enable full compliance in highly regulated industries - such as drug development within global clinical trials.

How does psiXchange compare?

psiXchange uses stable data relations, which massively reduces the maintenance effort inherent with rule-based systems. In contrast to Service Oriented Architecture (SOA), psiXchange is a complete business solution and not just a set of infrastructure components. Unlike Extract, Transform and Load (ETL) based systems, psiXchange is designed for business users, not programmers.

psiXchange provides full end-to-end business process automation, with capabilities way beyond other basic delivery methods such as portals.

psiXchange links the information held in your organisation's safety database with your contact data and specific country rules to provide a transparent distribution process that requires no manual intervention. The relationships between these different sets of data drive the process - meaning that your team can focus on ensuring oversight of compliance instead of managing complex, multi-recipient SUSAR distributions.